Peoplesoft Production Service Interruption

Incident Report for CARE

Resolved

This incident has been resolved.

Posted Dec 07, 2018 - 13:11 GMT+08:00

Monitoring

The fix has been applied. Peoplesoft Production is now accessible and is currently being monitored. We will send out another notification once issue is fully resolved.

Posted Dec 05, 2018 - 16:06 GMT+08:00

Update

We are continuing to work on a fix for this issue.

Posted Dec 05, 2018 - 16:03 GMT+08:00

Identified

Astute (Managed Cloud Service Provider) will apply emergency fix in Peoplesoft Production and may require a restart to implement the fix. Peoplesoft Production will not be available from 3:30PM-4:00PM Manila time. We will send out an update once the system is available. Apologies for the inconvenience.

Posted Dec 05, 2018 - 15:19 GMT+08:00

This incident affected: Finance and Grants Management System (PeopleSoft) (PeopleSoft Production environment, Application Server).