Peoplesoft Production Intermittent issues have been resolved.
Posted Sep 06, 2023 - 05:01 GMT+08:00
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 05, 2023 - 23:48 GMT+08:00
Identified
We are experiencing intermittent issues with the PeopleSoft production environment due to a recent upgrade and as the system tries to process more pending transactions. Our upgrade team is also doing additional validations and working closely with Astute (our Managed Cloud Service Provider) to resolve the matter as swiftly as possible.
We will keep you updated on the progress made, and we apologize for any inconvenience this may have caused you. Your understanding is much appreciated.
Please get in touch with SSCSupport (sscsupport@care.org) if you have any questions or concerns.
Posted Sep 05, 2023 - 22:33 GMT+08:00
This incident affected: Finance and Grants Management System (PeopleSoft) (PeopleSoft Production environment).