The processes scheduler has been fixed and is now up and running, As of this writing all the processes that were stuck on queue has been already processed.
You may now proceed in running or making process request in the Peoplesoft system. Apologize for the inconvenience caused by this.
Posted Nov 26, 2020 - 03:26 GMT+08:00
Investigating
There are processes / reports that are stuck in queue and this has been communicated to Astute (Manage Cloud Service Provider) already. One of our process schedulers that caters process request is currently down and Astute is already aware of this.
Another update will be sent once they have already fixed this. For the meantime please avoid running Peoplesoft processes as they will be piled up to queue status.
Posted Nov 26, 2020 - 01:00 GMT+08:00
This incident affected: Finance and Grants Management System (PeopleSoft) (PeopleSoft Production environment, PS Queries, nVision Reports, BI (XML) Publisher Reports, Process Schedulers, Peoplesoft Production process).