Processes are stuck in QUEUED in Peoplesoft Production

Incident Report for CARE

Resolved

This incident has been resolved.

Posted Aug 13, 2020 - 20:44 GMT+08:00

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 13, 2020 - 18:20 GMT+08:00

Investigating

There are processes / reports that are stuck in queue and this has been communicated to Astute (Manage Cloud Service Provider) already. An update will be sent out once this has been resolved.

Posted Aug 13, 2020 - 16:21 GMT+08:00

This incident affected: Finance and Grants Management System (PeopleSoft) (PeopleSoft Production environment, PS Queries, nVision Reports, BI (XML) Publisher Reports, Peoplesoft Production process).